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Presenter: Mohan Reddy Gali Venkata, Senior Program Manager
Ratings and Reviews in Dynamics 365 Commerce helps online shoppers in understanding how a product is perceived by other shoppers and make purchase decisions. R&R is built as an omni-channel solution, thus sales associates can help shoppers in stores or in call center channels. Dynamics 365 Commerce offers auto moderation and human moderation tools and UX modules to show rating summary and reviews lists on e-Commerce channel.
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